As Peter Drucker famously said – “What gets measured, gets managed.” Tracking the effectiveness of your customer service platforms, with the right metrics in place, can lead organizations…
Top Tools to Build an Engaging Omnichannel Customer Experience Without the right tools, it is extremely difficult to provide the level of omnichannel customer experience that you desire.…
In today’s fast-paced business environment, delivering exceptional customer service is the ultimate goal for every CX leader. Customers now expect businesses to resolve queries as quickly and fluently…
ChatGPT has already entered the product manager’s toolkit to design and implement unique user experiences. Its impact is profound – where it has also changed the job description…
In today’s world, you need to keep your customers happy, with quick resolution of issues and lesser resolution times. If you don’t, you can rest assured that your…
GitHub Copilot and ChatGPT stand out as cutting-edge tools revolutionizing how we interact with technology. Whether you’re a beginner or an experienced developer, understanding GitHub Copilot vs ChatGPT…
Since the launch of ChatGPT last year, Generative AI has heralded the dawn of a new era. Some were skeptical that Generative AI would take their jobs, and,…
Affiliate marketing is all the rage. In fact, the topic has been rising in popularity since the early 2000s. Brands and businesses have been partnering with influencers to…
Hyper competition often leads to hyper innovation. This applies to businesses of all sizes, and enterprises are no different. In today’s fiercely competitive digitally driven environment, excellent in…
Access Llamaindex Easily Optimizing workflows, empowering employees, and making all business processes more efficient with AI-powered automation – this is the day-to-day of an average leader in an…