“ The best business experiences meet people where they are.” Mark Zuckerberg, Conversations Keynote speech, 2022 Mark Zuckerberg was not making a statement into thin air when he…
Today’s customers seek instant gratification. From on-demand deliveries to instant self-service, they want everything served immediately without much fuss or delay. When it comes to sales or customer…
Whatsapp chatbot vs Telegram chatbot WhatsApp and Telegram are the biggest names when it comes to instant messengers. Both the messengers offer bot capabilities that businesses can leverage…
It took almost a century for voice communication to upgrade to text messaging. It took hardly a decade for instant messaging to trump text messaging a.k.a SMS and…
Chatbots can help companies present themselves to their customers by giving them a profile. For many users, the chatbot is their first point of contact with the company,…
Have you ever been in a situation where you sent a WhatsApp text to someone and they took forever to reply, or even worse, they never replied at…
According to a Zendesk report, 48% of the global population owns a smartphone. With over 3.03 billion users, WhatsApp Business API presents a massive opportunity for brands to…
Want to meet your customers where they are? Want to make sure your marketing messages are delivered and read by your target audience? Wondering which platform to use…
IBM Watson Assistant is a chatbot that employs artificial intelligence. It comprehends customers queries and responds quickly, consistently, and accurately across any application, device, or channel. And mainly…
Everyone is shopping online these days. And by everyone, we mean EVERYONE. 2.64 billion people according to this website. That’s one in three people on the planet. And…