Today’s customers seek instant gratification. From on-demand deliveries to instant self-service, they want everything served immediately without much fuss or delay. When it comes to sales or customer…
WhatsApp and Telegram are the biggest names when it comes to instant messengers. Both the messengers offer bot capabilities that businesses can leverage for their sales, marketing, or…
It took almost a century for voice communication to upgrade to text messaging. It took hardly a decade for instant messaging to trump text messaging a.k.a SMS and…
Chatbots can help companies present themselves to their customers by giving them a profile. For many users, the chatbot is their first point of contact with the company,…
Have you ever been in a situation where you sent a WhatsApp text to someone and they took forever to reply, or even worse, they never replied at…
In the increasingly interconnected world where technology makes it easier than ever before to stay connected with the customer, instant connectivity is no longer a good to have,…
Want to meet your customers where they are? Want to make sure your marketing messages are delivered and read by your target audience? Wondering which platform to use…
IBM Watson Assistant is a chatbot that employs artificial intelligence. It comprehends customers queries and responds quickly, consistently, and accurately across any application, device, or channel. And mainly…
Everyone is shopping online these days. And by everyone, we mean EVERYONE. 2.64 billion people according to this website. That’s one in three people on the planet. And…
A Chatbot is an application that uses pre-written messages to communicate with users. This communication could take the form of text messages or even voice messages. There are…