Generative Artificial Intelligence (Generative AI) can be rightly called a dynamic force that is reshaping how products are conceived, developed, and refined. For seasoned product managers steering the…
Since the launch of ChatGPT last year, Generative AI has heralded the dawn of a new era. Some were skeptical that Generative AI would take their jobs, and,…
In the age of empowered customers, delivering exceptional service is no longer optional, it’s the key to driving loyalty and success. When customer service is prioritized, companies enjoy…
Everyone likes the story of David v/s Goliath. Or the movie Rocky Balboa. The small guy taking on the big guns. A company of 180+ v/s a company…
Here are our major updates from the month of December: 1. Multilingual capabilities on Document Scanner and Website Scraper: We are excited to announce that we have made…
One of the hallmarks of great customer experience (CX) is excellent customer service. Imagine buying a car, and then having to run from pillar to post to fix…
Generative AI has been all the rage ever since OpenAI’s ChatGPT came into the picture more than a year ago. There has been a breakout number of Generative…
The telecommunications market in Zimbabwe is undergoing a sea change, especially in a post-pandemic world. Gone are the days when people were calling each other on the phone.…
In a large enterprise, the role of a Product Manager emerges as a linchpin for success. A PM is someone who paves the path for the growth of…
Product management is a vast and diverse field, and there is no one-size-fits-all approach. With the right product management tools in hand, a good PM can work wonders…
Here are our major updates from the month of November: We’re excited to announce the addition of Salesforce Article Integration. To integrate, simply click on the settings option…