“Like other companies, where customer service agents know how to handle customer queries, an educational institution is entirely different. We are a university, and we wanted a solution…
Chatbots are conversational agents or programmes that can speak with a user on the Internet. In this article, I’ll walk you through the process of creating a WhatsApp…
WooCommerce is a free WordPress plugin that adds e-commerce functionality to your WordPress website so you can have an online store. With just a few clicks, your WordPress…
Since the upsurge of the Covid-19 pandemic in 2020, the necessity of chatbots has increased. This is because people had to work from home. This meant that any…
Almost all businesses are adopting digital transformation to modernize customer communication and support. With the increasing popularity of messaging and social media platforms, chatbots are now the center…
Industries around the world are being positively altered by the transformational power of AI. Even the Education sector is quickly assuming AI-powered learning & communication tools to churn…
What is Conversational AI? If you want to keep a customer, be there for them 24/7. How do you do it? The traditional way was to hire a…
According to industry studies from multiple sources, 69% of shoppers abandon their cart before making a purchase. And that number climbs above 80% in some studies. If those…
In a chatbot flow, there are situations where you need to refer to the previous messages and continue the flow involving follow-ups and confirmations. To design such conversations,…
In this blog, we can see how to extract the date and time in a Dialogflow and personalize the responses. Extracting the date, time, and personalize the responses…