Kommunicate announced it had achieved the High Performer award by G2, the world’s largest and most trusted software marketplace. Kommunicate is also ranked 3rd in ‘Ease of Use’…
Last week Kommunicate launched the Flow Designer feature that will help users create, design, and visualize the flow of any chat conversations. With the launch of Flow Designer,…
Zendesk Chat is a real-time live chat solution that helps enterprises enhance customer support efficiency and boost sales conversions through AI-driven lead engagement. Its powerful customer analytics, chat…
A vital part of any assistance strategy today is a chatbot. Organizations can scale their activities and offer support around-the-clock with the help of AI chatbots, allocating agents…
Taking your business online is one of the most important tasks you can do, and there are E-commerce platforms out there like Shopify that make this task simple.…
WhatsApp is currently the largest messaging app in the world, commanding over 3 billion monthly users. Its quick, convenient, and multifaceted interface has wide appeal with a global…
AI chatbots and AI agents have become a foundational communication channel for businesses of all kinds. With the explosion of generative AI and LLMs, customers now expect instant,…
As the world of customer service and support evolves, businesses are increasingly adopting a hybrid approach to support delivery, involving both automated systems and human agents. Organisations of…
March was a pretty busy month for us as we added many new capabilities to your favourite chatbot – Kommunicate. Read on to find out what’s new – …
It’s 2025, and chatbots have progressed to the point that they now touch practically every facet of the business. Agents don’t have time to respond to every message…