“The vision for our assistant is to help you get things done.” These were the exact words used by Sundar Pichai in 2018 in his demo of Google…
As the world of customer service and support evolves, businesses are increasingly adopting a hybrid approach to support delivery, involving both automated systems and human agents. Organisations of…
The global healthcare chatbots market accounted for $116.9 million in 2018 and is expected to reach a whopping $345.3 million by 2026, registering a CAGR of 14.5% from…
March was a pretty busy month for us as we added many new capabilities to your favourite chatbot – Kommunicate. Read on to find out what’s new – …
It’s 2024, and chatbots have progressed to the point that they now touch practically every facet of the business. Agents don’t have time to respond to every message…
Wix is a fantastic CMS tool that allows you to quickly create an online presence using a drag-and-drop interface. It is a quick, easy, and inexpensive way to…
It took almost a century for voice communication to upgrade to text messaging. It took hardly a decade for instant messaging to trump text messaging a.k.a SMS and…
Lots of things for WhatsApp messages, a new Zendesk marketplace app and groundwork for upcoming Self-learning bot capabilities! If you want to know more, check kommunicate.io or follow…
Have you ever been in a situation where you sent a WhatsApp text to someone and they took forever to reply, or even worse, they never replied at…
Did you know? At least one-quarter of travel and hospitality businesses are now using chatbots in their daily operations (Statista). From addressing general inquiries to confirming instant bookings,…