Customers today are more demanding than ever, and, in a hyper connected world, providing exceptional customer service is a must-have. Enterprises can either accept this reality, or perish.…
The modern day knowledge worker is distracted. In fact, the average attention span of a normal human being is 8.25 seconds. To keep things in perspective, a Goldfish…
The accountancy market in the UK The accountancy market in the UK has been growing steadily, despite challenging economic conditions globally. The UK has one of the highest…
Have you ever bought something online or in person just to find that you can’t use the product without a lengthy setup process? I recently bought a high-resolution…
We have all encountered this scenario. You are browsing through your favorite news website or travel blog and suddenly a screen pops up that asks you explicit permission.…
WhatsApp currently has 2.78 billion users worldwide, according to this report. There were nearly 292 million WhatsApp Business downloads in India until June 2022. With numbers as impressive…
Imagine a customer visiting your website for the first time and instantly greeted by a friendly virtual assistant, ready to answer any of their questions and guide them…
Here are our major updates for the month of January 2024: Features We have fixed the bugs related to Sunshine Integration and Rich Messages support in it. Now,…
Table of Contents Why is HIPAA important to healthcare chatbots? Key HIPAA requirements of healthcare chatbot Best practices for HIPAA-compliant chatbot Building a HIPAA-Compliant healthcare chatbot Challenges of…
Table of Content Chatbots – The forefathers of modern-day LLMs Rise of Large Language Models How LLMs Chatbot Improve Customer Support Challenges of using LLMs Chatbot in customer…