Bots Are Here To Stay — So Are Your Customer Support Agents

Chatbots today are where websites were in the mid-1990s. They’re basic, but they have a fundamental friction advantage. And they will get better and better until they’re indistinguishable from native apps. Ted Livingston, CEO of Kik Messenger, pinned it in a famous blog post. Many tech visionaries have been touting similar future for chatbots and conversational […]

You Need Live Chat For Your Website — Here’s Why

Businesses both old and new are likely to understand the importance that customer service holds. Today, with the rapid development of technology, a customer’s expectations are growing too. People expect much more from businesses when it comes to the service they receive. In order to keep up with the increasing demand, businesses need to move […]

How effective customer support can reduce churn

In the current cut-throat and intensely competitive market environment, effective customer support is the surest way to ensure that the products and services provided by your organization are of the highest quality and have the extra edge over your competitors. Your products or services should be cost-effective and always guarantee total customer satisfaction by properly […]

How to Add Live Chat Plugin in Squarespace Websites

Squarespace is a DIY website builder, for you to build modern, beautiful, responsive websites for desktop and mobile. Squarespace powers more than 2 million websites across the globe. This whopping number of Squarespace powered websites makes it one of the most popular used DIY website builder platform out there. Nowadays, every website is being powered by […]

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