What’s so special about this picture? Guess guess.. Nope, it’s not our company dog. This dog, in fact, is a stray and this was the very first pic…
What is a ChatGPT? ChatGPT has created history by becoming the fastest-growing software in the world, with 100 million users in just two months. It took nine months…
The year is 2012 Customer queries are coming into the call center of one of Italy’s biggest car insurance providers. There is a bevy of call center agents,…
Enterprises. Think behemoths. The big guns. The giants in the industry. While there is no cut-and-dry explanation as to what exactly an enterprise is, one can safely assume…
Conversational experiences, where you talk to a system, and the system talks back, can be difficult to build. And even if you build one, measuring its efficacy is…
User engagement has become a key part of today’s digital landscape, with a large section of businesses striving to capture and retain the attention of their audience. This…
Drupal is a free & open-source web content management framework. Drupal is released under the GNU Public license. Some of the most popular websites, such as Harvard, BBC…
Businesses are always on the lookout for ways to enhance customer engagement, improve response time and optimize resource allocation. One way to do this? Integrate WhatsApp as a…
What is a IOS Chatbot? An iOS chatbot is a computer program designed to simulate human conversation through text or voice interactions on devices running Apple’s iOS operating…
Imagine your customers having 24/7 access to a friendly, helpful assistant who can answer questions, resolve issues, and even crack a joke (if you program it that way!).…