Here’s something we all know about chatbots: 80% of them make customers more frustrated than they were before clicking “Chat with us.” You know the experience. You need…
TL;DR: Intercom is powerful, but its resolution-based AI pricing introduces unpredictable costs that scale faster than team size. For enterprises with complex in-app workflows, the tradeoff may be…
If you’ve been on X (formerly Twitter) or Reddit in the last month, you haven’t been able to escape the Nano Banana phenomenon. When Google quietly dropped Nano…
In December 2025, the Indian aviation industry collapsed. Due to new regulations and a non-compliant airline, thousands of flights were grounded during one of the busiest weekends of…
With Google’s AI Mode and ChatGPT, many websites have lost a significant portion of their traffic. This means every visitor is more valuable. Considering this, it’s necessary to…
We’ve talked at length about how customer support is changing in 2026. Teams aren’t just “answering tickets” anymore; they’re designing end-to-end resolution systems where AI handles L1 and…
Affiliate programs are the best way to monetize your product if you’re a micro or nano influencer with your YouTube channel, blog, or newsletter. These marketing partnerships give…
If mobile-first was the buzzword for tech in the 2010s, AI-first is the buzzword for this decade. WhatsApp sits at the intersection of these trends. The messaging app…
Recently, Mark Zuckerberg said, “The rest of this decade seems likely to be the decisive period for determining the path this technology (AI) will take.” Zuckerberg and other…
In 2022, Nick Mehta, the CEO of Gainsight, told McKinsey, “Every software company has a customer success program now. And it’s not just lip service anymore, where they…