Google’s Vertex AI is a Google Cloud-based platform that entrepreneurs, developers, and AI researchers can use to manage their AI projects. We have discussed the architecture of the…
It would be an understatement to say that the e-commerce sector is booming. With more than 27 million e-commerce businesses (and counting) worldwide, it is safe to say…
Early this year, one of the UK’s premier energy suppliers, Octopus Energy, started using generative AI in their customer service help center. They reported that since incorporating AI,…
The Vertex AI platform is Google’s new offering for AI developers. It has APIs for most foundational models and integrated machine learning workflows that you can leverage to…
Customer intent optimization or buyer’s intent analysis refers to the customer actions or behaviors traditionally used by businesses to identify customers who want to purchase particular products or…
The recent rise in LLMs and various generative AI chatbots has also boosted the use of NLP across industries. While Natural Language Processing (NLP) has existed for decades,…
Conversational AI bots that provide customer support have exploded in scope recently. The market is set to grow at 22.6% CAGR till 2030 and reach $44.38 billion. 84%…
One foundational concept that makes LLMs possible is vector embedding. The basic idea behind this is simple: ML models require numbers to function, and vectorization converts different kinds…
When people talk about artificial intelligence, they often refer to ChatGPT, Claude, or Gemini. However, the field of artificial intelligence is fairly large, with decades of research behind…
Instagram’s Business Chat allows businesses to directly connect with their customers on Instagram. This functionality presents a great growth opportunity for businesses because of the platform’s reach (Instagram…