Brand loyalty has become more valuable than ever. People expert deeper and more personalized engagement with the companies before considering making a purchase. As a result, businesses have…
Live chat is faster and the best way for your customers, website visitors to chat with you in real-time. Live chat provides a far better experience than the…
Know how chatbots are driving growth in healthcare space Chatbots, a smart asynchronous means of communication, powered by AI has seen a high acceptance and penetration during the…
IBM Watson Chatbot is a conversational AI platform that helps you answer customer’s queries with fast and accurate answers. It is built over the powerful AI engine of…
In this blog, we will help you to understand : What is the FAQ page How to create a faq page?Tool and steps to deploy it on your…
Google Dialogflow is a powerful tool to build chatbots and conversational interfaces. Once you start using the Dialogflow, you will begin to acknowledge Google’s AI’s power. You can…
In the month of September, we have added some cool features and updated the existing ones to improve your overall experience with Kommunicate. If you have missed the…
Google Dialogflow recently introduced Dialogflow CX (Customer Experience) – a powerful tool for creating advanced virtual agents. The older version of Dialogflow has been renamed to Dialogflow ES…
Live chat is faster and the best way for your customers to talk to you. Live chat provides a far better experience than the contact forms or communicating…
With more services shifting to the digital world, customers’ patience and attention spans have been shrinking more than ever. Customers today anticipate a top-notch service around an average…