You could have an average product on the market that is selling at satisfactory levels. However, if your customer support is excellent, there is a high probability that…
Believe it or not, it is the end of 2024. Yup, the year that just seems to have begun a couple of weeks ago is coming to its…
WhatsApps has become THE messenger for smartphones. With 5 billion downloads on the Google Play Store alone, the app is going from strength to strength. Here are a…
Large language models like ChatGPT(OpenAI), Bard(Google), Claude(Anthropic), and LLaMA(Meta) have seen a significant rise in its usage across different industries. One can easily ask these chatbots to write…
Customer support automation was a major challenge, but this was before technology stepped in. A plethora of customer support automation software came into the market in the last…
Doctors can now diagnose a stroke 60 minutes faster than with the AI-powered Brainomix e-Stroke system. Such a diagnosis can mean the difference between a full recovery or…
There is no other industry in this world where time plays such a critical role in saving lives other than the healthcare industry. Providing timely healthcare to an…
Not compromising on customer assistance while lowering operating expenses is one of the key components of call center agencies keeping a competitive advantage in the industry. For businesses…
There are few things that come close to the chaos of running an E-commerce business. There are countless tasks that one must complete within a tight timeline if…
With nearly 2 billion users, Meta’s WhatsApp has become an essential communication platform. It is also a powerful tool for business messaging, customer service automation, and WhatsApp marketing,…