It’s 2025, and chatbots have progressed to the point that they now touch practically every facet of the business. Agents don’t have time to respond to every message…
Insurance has always been a pain in the customer’s neck for a long time. Even with digitalization efforts, 46% of people still prefer talking to an agent over…
Did you know? At least one-quarter of travel and hospitality businesses are now using chatbots in their daily operations (Statista). From addressing general inquiries to confirming instant bookings,…
Industries around the world are being positively altered by the transformational power of AI. Even the Education sector is quickly assuming AI-powered learning & communication tools to churn…
According to industry studies from multiple sources, 69% of shoppers abandon their cart before making a purchase. And that number climbs above 80% in some studies. If those…
In this world of remote education, it is important that educators and students are engaged on a continuous basis in real-time. However, it often becomes difficult for educators…
Know how chatbots are driving growth in healthcare space Chatbots, a smart asynchronous means of communication, powered by AI has seen a high acceptance and penetration during the…
If you’ve always been interested in the technology world and you’ve been around long enough. You’ll remember how odd and gimmicky chatbots used to be. Ecommerce chatbots have…
What is the ecommerce conversion rate? Before answering this question, let us look at Conversion rate in general. Conversion Rate = Percentage of people who complete a desired…
Most banks and financial management companies compete to attract customers by offering high-interest rates, lower fees, and digital services. While these aspects vary in negligible amounts from bank…