If you’ve always been interested in the technology world and you’ve been around long enough. You’ll remember how odd and gimmicky chatbots used to be. Ecommerce chatbots have…
In this post, we will talk about the best NLP libraries for Node.js and JavaScript that we have come across. Let’s start right away. What is Natural Language…
Live chat is faster and the best way for your customers to talk to you. Live chat provides a far better experience than the contact forms or communicating…
Nowadays, every business has a Facebook page, and your customers are likely to reach out to you via social media. However, most of the companies do not have…
I hope you’re staying safe there and doing your best to keep your dreams alive. On the other hand, we are also doing our best to keep our…
“Companies that listen to their customers grow faster.” When you put your customers at the heart of your business, you are more likely to increase your market share,…
Recently, I met a SaaS veteran in a brewery tucked in a cozy corner of Bengaluru, India. He emphasized on the fact that the ability of SaaS product…
From launching a brilliant idea to seeing it through every step of the way, getting your business off the ground involves courage, patience, and commitment. 70% of startups…
After the country lockdown, we are working remotely for almost 2 months and it’s been a roller coaster in the initial days as it was quite difficult to…
The chatbot to human hand-off plays an important role in customer support. It is useful when your chatbot is unable to understand the visitor query and fails to…
The chatbots are cropping up and gaining popularity everywhere. It’s also commonplace for chatbots to appear on websites, instead of a user attempting to search your website to find what they need, they can just…