Quick replies or canned responses help free up the time of support representatives to accommodate more queries or solve complex problems.
Kommunicate Product Updates March 2019 includes latest features(Resolve conversation on a click), design and performance improvements, bug fixes.
Explore how live chat and chatbots in marketing improve customer experience. Learn how live chat and chatbots drive faster resolutions.
Kommunicate product updates February 2019- features addition, design and UX improvements, bug fixes Web App, Mobile SDKs and Agent Apps.
In this article, learn more about building Ionic/Cordova chatbot using Dialogflow and inetgrating it in your app in 4 simple steps.
Ever wondered how Google Assistant and Alexa work? In this post, we have covered the basics of creating your own voice chatbot.
Discover the key benefits of customer support software, including improved efficiency, customer satisfaction, and business growth. Boost your support team's performance!
Kommunicate product updates January 2019 includes feature releases, performance and design improvements in Web App, Mobile SDKs and Agent Apps.
Pipedrive is a cloud-based sales CRM and pipeline management software. Now you can integrate Pipedrive with Kommunicate to manage your leads effectively. In this post, I will show…
Learn how to reduce customer service response time and improve customer satisfaction. Discover effective strategies to cut down customer service response time.