The co-existence of chatbots and live agents has always been a debated topic. To settle that lately, we interviewed 13 chatbot experts and the findings were clearly in…
Previously, we presented you with a simple and effective guide to integrating dialogflow bot in a website. In this article, we will be sharing steps to do the same…
There are many chatbot platforms with NLP, such as: Rasa: Open source conversational AI Dialogflow Bot Framework Wit.ai Amazon Lex – Build Conversation Bots We evaluated most noteworthy…
Live chat is a faster, personalized, and economical way for your customers to talk to you. Live chat provides a far better experience than your age-old contact forms.…
Squarespace is a DIY website builder, for you to build modern, beautiful, responsive websites for desktop and mobile. Squarespace powers more than 2 million websites across the globe.…
Mobile apps and web resources that want to boost brand awareness and improve customer/prospect experience need to focus on customer engagement techniques. When a customer checks out your…
Businesses have evolved over time and so have the approaches and traditions associated with it. Customers are in the driver’s seat and Customer Support has become the new…
Chatbots have been making a splash online for a while now. From commentators predicting their rapid rise to e-tailers bemoaning the slow rate of progress, chatbots are certainly…
In last few months, we have seen the word “chatbot” creating a lot of buzzes. You might have even heard Mr. Zuckerberg and Mr. Nadella speaking highly of…