“Like other companies, where customer service agents know how to handle customer queries, an educational institution is entirely different. We are a university, and we wanted a solution…
Chatbots are conversational agents or programmes that can speak with a user on the Internet. In this article, I’ll walk you through the process of creating a WhatsApp…
WooCommerce is a free WordPress plugin that adds e-commerce functionality to your WordPress website so you can have an online store. With just a few clicks, your WordPress…
In the month of September, we have added some new features to your favorite customer support tool. Web App Channels conversations assignment Now you can assign conversations based…
This is the era of the consumer. Everything a brand does or plans to do depends on what consumers wish to buy or see. Customization and personalized experiences…
If you’ve spent any time testing your Dialogflow ES or CX while creating agents, working with webhooks, and integrations with other platforms, you’ve probably seen various error messages.…
Once you start using Dialogflow, you will begin to really acknowledge the power of Google’s AI and How you can get users to the streams and sequences of…
Since the upsurge of the Covid-19 pandemic in 2020, the necessity of chatbots has increased. This is because people had to work from home. This meant that any…
Almost all businesses are adopting digital transformation to modernize customer communication and support. With the increasing popularity of messaging and social media platforms, chatbots are now the center…
In the month of August, we have released some new features and improved the existing features to make your job easier. Dashboard & Chatwidget Amazon Lex V2 Now…
What is Magento Chatbot? Magento chatbot is a computer programme that communicates with consumers via chat messages. It extracts data from your Magento store and makes it available to…