Companies that want to build and retain a respectable customer base need to deploy customer engagement best practices that are an absolute must in today’s day and age.…
Businesses have evolved over time and so have the approaches and traditions associated with it. Customers are in the driver’s seat and Customer Support has become the new…
Customer support has come a long way from the days of endless hold music and frustrating phone menus. Today, we’re seeing something remarkable happen in the customer service…
Chatbots have been making a splash online for a while now. From commentators predicting their rapid rise to e-tailers bemoaning the slow rate of progress, chatbots are certainly…
Kommunicate provides a smooth one-click integration with Dialogflow. In case you are not able to set it up and get it working, here is the troubleshooting guide for…
In last few months, we have seen the word “chatbot” creating a lot of buzzes. You might have even heard Mr. Zuckerberg and Mr. Nadella speaking highly of…