For previous versions of Release Notes, head here. We live by the hustle of giving you what’s best out there for customer support. Your preferred customer support platform just…
Dialogflow is one of the most popular chatbot builder platform known for its robustness in natural language understanding and ease of integration with various platforms. It comes in…
In the tightly fought B2B industry, you need to make sure the people coming to your website try out your product and ultimately become customers. A signup, a…
For previous versions of Release Notes, head here. Your preferred customer support platform just keeps getting better. In this version of release notes, we bring you lots of…
Customer support, for most companies, has been a cost center. Especially, when responsibilities like account management and customer success have moved on to dedicated teams. Having said that,…
Agile CRM is an all in one platform with Marketing, Sales and Service automation. Now you can integrate your favorite customer support tool Kommunicate with Agile CRM to…
There are many chatbot platforms with NLP, such as: Rasa: Open source conversational AI Dialogflow Bot Framework Wit.ai Amazon Lex – Build Conversation Bots We evaluated most noteworthy…
It is common for all the companies to come across a lot of unsatisfied and angry customers. There might be many reasons for customers to get angry. Sometimes…
At Kommunicate, we’re giving the world a better class of customer support software, one release at a time. This July, we released some awesome new features with perpetual…
We all know that customer is king. Keeping your customer happy and satisfied plays an important role in the growth of any business. But, many questions need answers…