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Latest Blogs

Illustration of a person working on a laptop at a desk, with digital application steps flowing forward as abstract UI cards toward an approved loan icon, symbolizing reducing loan application abandonment in SME lending.
AI Agents 23 Mins Read

Loan Application Abandonment: Real-Time Fixes for SME Lenders

Header graphic for Kommunicate’s Monthly Product Release Notes, November 2025, featuring a purple background, the Kommunicate logo, and a sticky note illustration labeled “Product Notes”.
Product Updates 2 Mins Read

Here’s What’s New From November 2025 || Kommunicate Product Updates

Kommunicate vs Intercom comparison banner for 2025, showing the Kommunicate logo on the left, the Intercom logo on the right, and the text ‘Kommunicate vs Kommunicate: Honest Comparison (2025)’ on a purple background.
Comparison 8 Mins Read

Kommunicate vs Intercom: Honest, In-Depth Comparison (2025)

10 upsell triggers for customer service
Customer Support 14 Mins Read

From Support Queue to Revenue Engine: 10 Upsell Triggers Your AI Agent Can Spot

Illustration of a smartphone with floating finance icons and chat bubbles, representing conversational AI for financial services.
AI Agents 19 Mins Read

How Is Conversational AI Transforming Financial Services in 2025?

AI-powered mobile customer service for NBFCs, showing digital borrower profiles and support icons on a smartphone screen.
AI Agents 21 Mins Read

How AI Customer Service Transforms NBFC Support & Collections

Hand using a digital tablet with security icons and data flow graphics, representing conversational AI for secure accounting customer experience (CX).
AI Agents 20 Mins Read

The Client Portal Problem: How Conversational AI Is Reshaping Accounting CX

Brash Solutions
Case Studies 4 Mins Read

Brash Solutions Automated 500 Daily Queries with Kommunicate, Diverting Phone Calls to AI Chatbot

types of customer services Customer Support
Customer Support

9 Types of Customer Services and How to Choose the Best One

Businesses across the globe rely heavily on innovating & designing great products to add unique value in the lives of their customers. However, a majority of enterprises fail…

Comparison
Comparison

Tawk Vs Kommunicate- When to Choose What?

In this article, we’ll look at Tawk.to and Kommunicate to understand how these tools can build better relationships with your audiences by offering 24/7 customer service and serving…

Dialogflow
Dialogflow

How to Integrate Dialogflow with NodeJS

What is Node.js? Node.js is an open-source, Server side platform & cross-runtime environment platform which allows you to build backend and front-end applications using JavaScript. Node JS is…

product release Product Updates
Product Updates

Here’s What’s New from January 2021|Kommunicate Product Updates

In the month of January, we have added some nice features in Kompose and the dashboard. Also, updated the existing ones to improve your overall experience with Kommunicate.…

Chatbots
Chatbots

Chatbot Vocabulary | Common Terminologies For Chatbots

Chatbots are gaining immense popularity globally and across industries like never before. With each passing day, we see a variety of use cases being unearthed where chatbots can…

Illustration of a chatbot named Eve on a smartphone screen. The chatbot is smiling and wearing a headset. The user is prompted to rate their conversation with Eve. There are buttons for rating the conversation and continuing the chat. Chatbots
Chatbots

How to Build Your Customer Service Chatbot?

Customer service is the cornerstone of any business and what sets it apart from the competition. A customer service chatbot is programmed with pre-saved responses that helps in…

product release Product Updates
Product Updates

Here’s What’s New from December 2020|Kommunicate Product Updates

Wish this New Year brings a lot of joy, happiness, good health, and success. Happy New Year! Yeah! Our last product update for 2020. In the month of…

Dialogflow
Dialogflow

How to Integrate Chatbot in Django & Python

Python is one of today’s most popular programming languages, and Django is a free, open-source web development platform for Python. Django is a versatile tool for web development…

cover image of Add Live Chat to Your Drupal Website Live Chat
Live Chat

How to Add Live Chat to Your Drupal Website

Live chat is faster and the best way for your customers and website visitors to chat with you in real-time. It provides a far better experience than contact…

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