For previous versions of Release Notes, head here. The holiday season is upon us, so we decided to gift wrap some cool features, performance improvements, and bug fixes…
Many companies implement web chat to serve as the omnipresent, human contact on a website that their customers crave. Web chat allows website visitors to get the help…
Most of the businesses today are trying to improve their customer service operations to be able to serve their customer across multiple channels. With the growth of AI,…
Previously, we presented a simple and practical guide to integrating a Dialogflow bot into a website. This article will explain the steps to do the same in an Android…
For previous release notes, head over here. Editable user information section The user information section in the Conversations screen now supports manual editing. You can edit the user…
Admit it. Most of your business’s efforts are geared towards acquiring a new customer in 2022. But according to the Harvard Business Review report, it often costs upto 20…
For previous versions of Release Notes, head here. We live by the hustle of giving you what’s best out there for customer support. Your preferred customer support platform just…
Dialogflow is one of the most popular chatbot builder platform known for its robustness in natural language understanding and ease of integration with various platforms. It comes in…
In the tightly fought B2B industry, you need to make sure the people coming to your website try out your product and ultimately become customers. A signup, a…
For previous versions of Release Notes, head here. Your preferred customer support platform just keeps getting better. In this version of release notes, we bring you lots of…