Google Dialogflow recently introduced Dialogflow CX (Customer Experience) – a powerful tool for creating advanced virtual agents. The older version of Dialogflow has been renamed to Dialogflow ES…
Live chat is the fastest and most effective way for your customers to communicate with you. Unlike contact forms or emails, live chat provides a superior customer support…
Brands today don’t compete over just the products but how they choose to sell them and how fast they resolve their customer’s query. An automated system can play…
Welcome to the August episode of Kommunicate product updates.In the month of August, we have added some powerful features to Kommunicate for making your job easier. The latest…
Without any doubt, the future holds ample space for chatbots for marketing and sales. They make every process way more comfortable. People have been using chatbots for marketing…
“Any customer that walks away, disrespected and defeated, represents tens of thousands of dollars out the door, in addition to the failure of a promise the brand made…
Live chat is faster and the best way for your customers to talk to you. Live chat provides a far better experience than the contact forms or communicating…
In the month of July, we have added some powerful features and updated the existing ones to improve your overall experience with your favorite customer support tool Kommunicate.…
The customer service experience had not reached its best yet. However, we had come a long way from the company post box with unanswered letters to directly contacting…