Starting a company is not easy, as you have to constantly evolve by learning with each step you take ahead. What’s harder is hiring good people who buy-in…
While most of the people were hustling through their books to end the FY18 on a good note, our tech team was burning the midnight oil to bring…
Why do we need support? Because Things break. And it takes time to fix things. When things break customers get angry and frustrated. And when they need help, your support…
Everyone is talking about it — What is GDPR, anyway? General Data Protection Regulation (GDPR) is the new European Union privacy law, approved in 2016 jointly by European Parliament,…
And the shortest month of the year just passed in a wisp. Yet, we have a lot to tell you about how much we have progressed with Kommunicate.…
Businesses both old and new are likely to understand the importance that customer service holds. Today, with the rapid development of technology, a customer’s expectations are growing too.…
The primary goal of a business is to acquire customers to whom they can sell their products and services. Despite businesses aiming to retain the customers they have…
Squarespace is a DIY website builder, for you to build modern, beautiful, responsive websites for desktop and mobile. Squarespace powers more than 2 million websites across the globe.…
The Roots — Why are we building Kommunicate? The way customer conversations and support is done has been broken, redundant, and time and cost inefficient. Seldom treated as…
This is an era of personalization. Since the advent of new-age technology and intelligent tools, businesses have shifted their strategy from mass appeal to granular. Sales and marketing…