Explore practical guides on AI customer service, support automation, helpdesk workflows, chatbot implementation, human handoff, and customer experience operations for business teams.
In the month of September, we have added some new features to your favorite customer support tool. Web App Channels conversations assignment Now you can assign conversations based…
In the month of August, we have released some new features and improved the existing features to make your job easier. Dashboard & Chatwidget Amazon Lex V2 Now…