Kommunicate product updates August 2018 inludes editable quick replies,Zendesk attcahment fowarding option,larger image support in mailbox.
Support is costly and time-consuming. Learn how to automate customer service to reduce costs and workload using call, email, and chat automation.
Agile CRM is a customer relationship management software for small and growing businesses. Integrate Kommunicate with Agile CRM
There are many frameworks and solutions for building NLP bots. In this post, we have compared the pros and cons of Dialogflow vs Rasa.
Handling angry customers can be a gruelling task for customer support. In this post, we have discussed how to deal with angry customers in a better way.
kommunicate product updates July 2018 includes Agile CRM integration. automated weekly reports, improved chat widget ,improved bot routing and much more.
Gathering customer feedback can help you improve products or services. Here we have discussed how you can get feedback using different tools.
Learn how to add a live chat plugin to your website in minutes. Boost engagement and support by integrating a live chat plugin seamlessly on your site.