ChatGPT has already entered the product manager’s toolkit to design and implement unique user experiences. Its impact is profound – where it has also changed the job description…
If mobile-first was the buzzword for tech in the 2010s, AI-first is the buzzword for this decade. WhatsApp sits at the intersection of these trends. The messaging app…
Meta has finally launched the WhatsApp Business API inside the app window, which allows you to have an end-to-end conversational journey. This API lets your customers call you…
TL;DR: You can reduce no-shows by 35% by configuring drips and flows for WhatsApp appointment booking. This guide shows you how to automate confirmations, reminders, and reschedules—no code…
Recently, Mark Zuckerberg said, “The rest of this decade seems likely to be the decisive period for determining the path this technology (AI) will take.” Zuckerberg and other…
We rolled out a brand-new Billing page with the new Pricing in July. We’ve updated our pricing to be simple with three tiers: Starter ($40/mo) Professional ($200/mo) Customizable…
Over the past few years, the conversation around AI has been about replacement. So much so that a brand’s entire GTM motion was based on eliminating human employees…
The global conversational AI agents market is expanding fast. It was worth $11.6B in 2024 and projected to grow at a 20–25% CAGR over the next decade. OpenAI…
Artificial intelligence (AI) is reshaping how companies transact with customers through chatbots and recommendation engines. While AI enhances customer experience through personalization and efficiency, it also raises significant…
The key to a well-crafted chatbot lies in not just ‘what’ it says, but ‘how’ it says it. It is a combination of its tone, language quirks, and…