Messe Duesseldorf GMBH is one of the 5 most successful trade fair organizers in the world. With humble beginnings as a small wooden hut that conducted trade fairs…
A Salesforce research says that 89% of the customers who liked a company’s customer service are likely to make a repeat purchase. The era of “build a great…
Chatbots have taken over the customer service domain. They can address customer queries faster, easier, and with more accuracy than human agents. As chatbots become more intelligent and…
Chatbots have become an integral part of modern businesses, providing efficient and personalized customer support. This includes providing quick answers to customer inquiries, and delivering personalized recommendations based…
Lead generation is an essential part of any successful business strategy, and with the advent of new technology and software, generating leads has become easier than ever before.…
When we wrapped up the shortest month of the year, we gave ourselves a pat on the back. This is because we saw some pretty impressive feature releases…
Last week Kommunicate launched the Flow Designer feature that will help users create, design, and visualize the flow of any chat conversations. With the launch of Flow Designer,…
What is a ChatGPT? ChatGPT has created history by becoming the fastest-growing software in the world, with 100 million users in just two months. It took nine months…
The average patient waiting time for a new doctor’s appointment is 10 days in the United Kingdom, according to this report. In the US, this time can go as…
Zendesk’s Sunshine Conversations enables businesses to integrate messages from various channels into one continuous conversation and create interactive experiences across all platforms. By providing a unified API and…
Let’s play a game. There are 2 short paragraphs of sentences that follow. ChatGPT wrote one of them. The other one was written by yours truly. Can you…