There are over 2.93 billion Monthly Active Users (MAU) on Facebook (owned by Meta). That’s more than the population of the United States, Germany, UK and France combined.…
New year, and new beginnings. We added some exciting features to our product in the month of January, and here is a quick update. Bots page gets an…
The number of virtual patient visits went from 0.84 to 52.7 million in 2020, and 37% of people used telemedicine in 2021. What do these numbers mean for…
“The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.” — Kerry Stokes. Customers are basically your business,…
What is Tilda? Tilda website builder helps to create easy-to-manage websites, online stores, landing pages, and special projects without coding. This pioneering website builder introduced block mechanics. Block…
The healthcare sector worldwide is witnessing significant shifts in the conventional trends that have been followed for years. Healthcare trends include significant adoption and acceptance of technology in…
What is Webflow? Webflow is a cloud-based CMS that helps to build great websites. Webflow allows users to design, build and host a website with simple and easy…
The year is 2012. Customer queries are coming into the call center of one of Italy’s biggest car insurance providers. There is a bevy of call center agents,…
For most parts of the world, WhatsApp is the de facto messaging app. Of course, there is WeChat, iMessage, Facebook Messenger, QQ, Telegram Signal, Snapchat, and even plain-old…
The last month of the year saw the Engineers at Kommunicate roll up their sleeves and work round the clock to make our chatbot solution better than any…
A customer service chatbot has become a requisite for achieving great customer satisfaction. 60% of millennials prefer chatbots to have their queries addressed! While chatbots make a route…