We pour a lot of passion and creativity into making our product better each and every day. The April version of the product release includes the Latest version…
Conversations with customers have become the need of the hour for businesses. Now we are witnessing a paradigm shift from mass-centred to granular, account-based approach. Banks and other…
According to research, 52% of consumers repurchase from companies which offer live chat support. That’s why growing industries prefer to integrate the live chat option with their website…
The financial year is over and I get that you were busy in closing your year-end work but the grind continues. Meanwhile, here at Kommunicate, our product and…
Every aspect of your business has its own terminology. These terminologies facilitate better internal communication and also improves their customer communications. Additionally, this helps in a team and…
Did you know that your customers want to have a one-on-one conversation with you? Yes, that’s right. They want to communicate to you directly and seek quick answers to…
For the previous version of Kommunicate Product Updates, head here. In the February version of the Product Updates, we have come up with some important feature releases, design…
In the previous post, we presented you with simple and effective guides to integrating Dialogflow bot in a website, Android and iOS apps. In this article, we will be…
The advent of AI has made voice-enabled chatbots and voice assistants part of our lives. Imagine the likes of Siris and Google Assistants for your phones, Alexa and…
The co-existence of chatbots and live agents has always been a debated topic. To settle that lately, we interviewed 13 chatbot experts and the findings were clearly in…
Nowadays, in this competitive market, building a great product is not enough. Now the trend is inclined towards creating more value. It’s not easy to hold on to…