The September release includes Pre-chat message pop-up, Security for chat widget, Codeless rich messages, Dynamic language for Bots.
In this post, we are sharing 6 great tips to quickly identify, understand and solve your customer's problem to improve customer satisfaction.
Discover how proactive customer service improves customer satisfaction. Learn strategies to implement proactive customer service and elevate your business success.
The August release includes NVDA screen reader support, Chat widget V2, Custom date filter in reporting, Conversation transcript for users.
Email is a vital part of the support and marketing teams. Learn why clubbing email support and marketing can give you better results.
Learn how to build AI chatbots with Amazon Lex in this step-by-step Amazon Lex tutorial. Explore its features and create intelligent chatbots easily.
Kommunicate product release July 2019 : Multiple language support for welcome messages, Test your bot, Latest iOS and Android mobile SDKs,
Customer service has become a top priority for businesses around the globe. Here are 9 winning tips to provide expectional customer service.