Build an OpenAI Slack chatbot with Kommunicate to deliver live incident updates, use customer-safe data, and escalate complex cases to human agents.
Learn how to integrate an AI chatbot into a SwiftUI iOS app using Kommunicate, with user authentication, metadata, routing, push notifications, and human handoff.
Salesforce closed its $3.6B acquisition of Fin, formerly Intercom, in September 2026. What has changed, what hasn't, and what to do before your renewal.
ChatGPT Workspace Agents let teams build shared, cloud-hosted AI workflows without code. Here's how they work, what they cost, and where they fall short.
Most AI agents treat memory as a single context blob. This guide covers the five memory types in customer service AI agents, how to set retention rules for each, and when memory fails.
Three major acquisitions in twelve months have changed the AI customer support market. Here is what enterprise teams should do before their vendor is next.
Learn about the latest product updates from the Kommunicate team (June 2026)
Personalize a Kommunicate AI agent with live HubSpot data: capture an email mid-chat, look up the contact, and branch replies by lifecycle stage.