Businesses are always on the lookout for ways to enhance customer engagement, improve response time and optimize resource allocation. One way to do this? Integrate WhatsApp as a…
The mention of shopping bots immediately brings up an image of a humanoid robot going about shopping for you while you wait at home for the “shop droid”…
One of America’s biggest healthcare agencies automated more than 80% of their incoming conversations, and here’s how team Kommunicate helped them do it. FCB Health NewYork is part…
A vital part of any assistance strategy today is a chatbot. Organizations can scale their activities and offer support around-the-clock with the help of AI chatbots, allocating agents…
Imagine your Android app seamlessly answering user questions, providing personalized recommendations, and even resolving support issues, all within the familiar tap-and-swipe experience. Sounds futuristic? Think again! Integrating a…
Thousands of companies around the world use Shopify. The all-in-one commerce platform for launching, operating and expanding a company. After much effort and going through your Shopify launch…
What is Zendesk used for? Zendesk is a well-known, fully-featured client service solution, very popular with businesses looking to improve their customer support strategy. A wide spectrum of…
The month of August saw us adding a few exciting new features to our product, and we can’t wait to tell you more about it. Here is a…
If you’re like most marketers, you’re always looking for ways to improve your return on investment. And if you’re thinking about adding a chatbot to your website, you’ll…
Taking your business online is one of the most important tasks you can do, and there are E-commerce platforms out there like Shopify that make this task simple.…
There are few things that come close to the chaos of running an E-commerce business. There are countless tasks that one must complete within a tight timeline if…